Recently, it was reported by many iPhone 5 users that they found ‘purple haze’ issues on their camera. Soon after the device went on sale last month in the market, owners started complaining of a purple color came from the camera. At first, Apple denied the issue, telling an iPhone 5 user that the purple haze produced by the iPhone 5’s camera depends on how users are framing.
This is an issue that typically occurs when a light source is immediately nearby, though it can occur even when the light is off frame. It can affect both photos and videos.
Past few days, an AppleCare support representative replied to an iPhone 5 user’s complaint regarding the issue of showing purple haze was “considered normal behavior” for the iPhone 5’s camera. The representative further suggested that “Our engineering team just gave me this information and we recommend that you angle the camera away from the bright light source when taking pictures.”
But now, Apple has posted a support article on its site is entitled “iPhone: Camera image effects.”
In the support document, Apple has stated that:
“Most small cameras, including those in every generation of iPhone, may exhibit some form of flare at the edge of the frame when capturing an image with out-of-scene light sources. This can happen when a light source is positioned at an angle (usually just outside the field of view) so that it causes a reflection off the surfaces inside the camera module and onto the camera sensor. Moving the camera slightly to change the position at which the bright light is entering the lens, or shielding the lens with your hand, should minimize or eliminate the effect.”
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