Verizon branded Samsung Droid Charge would be another handset to get the Verizon Remote Diagnostic Tool, along with the LG Revolution handset. Droid Charge will get this tool in the coming weeks through an upcoming software update. The new firmware update bumps the software version up to FP1 and it brings usual bug fixes , as well as a set of few improvements for the Samsung Droid Charge handset.
Verizon’s new Remote Diagnostic Tool is an application that lets the Verizon customer support to remotely view you r handset "for troubleshooting, device training and application demonstrations" with your permission. Verizon has also mentioned that it’s a "new customer care solution to improve device issue diagnosis during customer support calls."
The latest firmware update FP1 brings the following changes for the Samsung Droid Charge handset:
- Updated User Interface (UI).
Addition of the Verizon Remote Diagnostic (VRD) Tool. - Device is enabled with the Wireless Alerting System.
- No longer receive a promotional notification popup when using Mobile Hotspot.
- Device allows for USB tethering while in Wi-Fi mode.
- No longer lose data connectivity when the USB cable is connected or disconnected.
- Easily view data activity with the Wi-Fi icon located in the status bar.
- Complete calls without experiencing choppy audio, clicking noises and/or one-way audio noises.
- Resolved “no tones” dial pad issue, allowing for easy access to voice mail and other automated systems
Fix for Desk-dock crashing issue.
Verizon Navigator will be updated to version 7.5.1.52. - Google Play Books, the Play Store and Gmail apps have been updated.
3rd party Android Market apps will not cause data loss.
The browser now defaults to google.com.
The update is set to begin roll out very soon. You can start checking for new update by heading over to Menu –> Settings –> About Phone –> System Updates.
Source: Verizon